Links

Helpful Links

EIV/Multifamily Help Desk: For assistance with access issues, including CAAFs:
202-708-7588 or 800-767-7588

Email policy questions/issues, and suggestions for EIV systems changes to:

EIV Website: Information on applying for access, CAAF/UAAF Forms

EIV Multifamily System User Manual: 99 pages, technical instructions

EIV System Security Manual: 23 pages

The latest HUD EIV webcasts (12/29/09 training, 2/25/10 & 4/14/10 Q&As) were taped, and you can watch them from: Webcast 1 or Webcast 2

HUD Notice H 2011-21 (August, 2011) 78 pages; examples and charts

EIV & You, Tenant Brochure:
Download the English version
Order a free supply of the English version from HUD or by calling 800-767-7468
Download copies under “Other Publications” in:
Amharic, Arabic, Armenian, Cambodian, Chinese, Farsi, French, Korean, Portuguese, Russian, Spanish, Tagalog and Vietnamese

Instructional Packet from HUD for Implementing the Final Rule
Attachments are: Federal Register Final Rule, EIV access instructions, SSN flyers for tenants and applicants, and the SS-5 Form to apply for a SS card, or to change identifier information.

Rules of Behavior for Use of EIV Information for Individuals Without Access to the EIV System

RHIIP Listserv Messages #217 and 227 were issued documenting EIV being unavailable from April 20 – June 7, 2010. These can be used to document the lack of required EIV reports in tenant files during that time.
Visit: Rental Housing Integrity Improvement Project (RHIIP) and click on RHIIP Tips Archives

To get a Replacement Initial CAAF if the original was lost:
Email: to request a Replacement CAAF.

  • Include, in the email, your name, M-ID, and the approximate date you received initial EIV access. Retain a printed copy of your email as documentation.
  • You will receive a Replacement CAAF via fax.
  • Submit the Replacement CAAF to your CA or HUD Program Manager, if there was an MOR Finding, and request that your access be re-instated.

To replace a lost initial UAAF:

  • Complete a new one with original data, and mark it “Replacement of Initial UAAF”
  • Current Coordinator must sign it with the current date

Tenant Requests for Award Letters (Proof of Income Letters)
Call SSA: 1-800-772-1213
TTY: 1-800-325-0778

SSA Application for a SS Card Form For tenants to complete, to correct their identifiers. Also in Spanish.

Websites for State Workforce Agencies in all 50 states

List of HUD-approved Housing Counseling Agencies, by state

File an Identity Theft Complaint with the Federal Trade Commission
Or call 877-438-4338

National credit reporting agencies:
Contact all Three Agencies Or individually at:
Equifax Credit Information Services Inc
PO Box 740241, Atlanta, GA 30374 (800) 685-1111
Experian
PO Box 2104, Allen, TX 75013 (888) 397-3742
TransUnion
PO Box 6790, Fullerton, CA 92834 (800) 680-7289, (800) 888-4213

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