Fair Housing Series

The Fair Housing Series offers several detailed Fair Housing courses for those who are new to the housing/property management industry as well as seasoned housing professionals looking for a refresher or update. This series contains updated guidance and references from HUD.

All training classes are in Eastern Time

Please click on the class title to view a description.

Attend this PMCS webinar and gain insight into the major Fair Housing laws, the Fair Housing Act (Title VIII of the Civil Rights Act of 1968), Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA). Understand who is protected under federal law, how state and local laws can impact this, and exemptions from the Fair Housing Act. Whether you are in management, day-to-day leasing or maintenance of rental housing, this course is for you!

In this webinar, we will provide a history and summary of key civil rights laws and a review of past and current housing discrimination complaints to set the stage for how to ensure your property is Fair Housing complaint. Additionally, we will walk through why you need to review your policies, practices and procedures routinely, how to handle reasonable accommodation/modification requests, and other best practices to implement to stay compliant with Fair Housing laws and avoid costly lawsuits.

Housing discrimination claims and violations can result from just one wrong answer or response to a tenant or applicant. Do not put your property or management company in harm’s way, attend our informative overview to stay current on Fair Housing rules.

Upcoming Classes

All training classes are in Eastern Standard Time

  • To be determined

Fair Housing is an important topic for all members of your team. This webinar is focused on those team members who can be the most vulnerable to fair housing situations at your property – your maintenance and Operations team! This one hour course will provide a Fair Housing overview geared specifically toward maintenance personnel, janitorial and grounds keeping staff.

Session Highlights:

  • Understanding Fair Housing, Section 504 and ADA
  • Review of real world situations and how to respond
Upcoming Classes

All training classes are in Eastern Standard Time

  • To be determined

Reasonable accommodation is one of Fair Housing’s “hot topics”. This typically accounts for over 50% of the fair housing complaints in the past year. Reasonable accommodations can be requested during the application process, occupancy period and also during an eviction process. It is important to learn and understand the correct protocols to follow since Reasonable Accommodations are requested primarily due to the existence of a physical or mental disability or impairment.  It is important that one understand the definition of disability and when it comes into play to allow a disabled person to enjoy the same benefits and quality of life as a non-disabled individual.

Session Highlights

  • Definition of reasonable accommodation
  • Definition of disability
  • When accommodation is needed
  • Difference between accommodation and modification
  • Understanding what is “reasonable”
  • Understand fair housing issues and how they impact your property
  • Understand the need for accommodations
  • Understand the fair housing laws about accommodations
  • What properties fall under fair housing/ accommodation laws
  • Know timeframe for requesting and granting of accommodations
Upcoming Classes

All training classes are in Eastern Standard Time

To be determined

As Fair Housing continues to evolve, it is important to keep up-to-date with new and updated regulations. This webinar is designed for the new manager as well as the seasoned professional and everyone in between. It is important to understand these policies and procedures to be sure you are implementing them properly.

Session Highlights:

  • Understanding VAWA Final Rule, Policies & Procedures
  • Understanding the use of the Emergency Transfer Plan under VAWA
  • Assistive Animals regulations and updated 2020 guidance from HUD
  • Review of the ongoing changes within Fair Housing
Upcoming Classes

All training classes are in Eastern Standard Time

To be determined

This interactive webinar is designed for owners, agents, property managers and site staff needing to update their existing Affirmative Fair Housing Marketing Plan (AFHMP). AFHMPs must be reviewed and updated, if necessary, every 5 years. In 2011, the AFHMP Form 935.2A was revised and significantly expanded. Owners or agents are now required to report demographic information from their property’s existing tenant population, the property’s waiting list and surrounding market area (via census information). Learn how to gather this online census information to complete the Form 935-2A. Get tips on best practices and ways to ensure your revised AFHMP is a complete submission while learning inexpensive, yet effective, advertising and marketing techniques to attract applicants to your property.

Upcoming Classes

All training classes are in Eastern Standard Time

May 7, 2024, 1:00 pm – 3:00 pm EST (Class #05-07-24P)
Registration closes: April 30, 2024 at 5:00 pm Eastern Time.
For Late Registration Information, click here, or contact us at 800-245-PMCS (7627).


Register Online Register by Mail