Q&A: Income Eligible, or Not?
Question: I have a question regarding new admissions for my Multi Family property. I was told by my PBCA that we are not allowed to admit anyone if zero HAP assistance will be paid. This will come ...
Q&A: IRS Garnishments
Question: We have an individual whose income is being garnished by the IRS. The net amount that he currently receives would allow him to meet our income requirements. But if we use his gross wages, ...
Q&A: SSNs and Written Verification
Question: In the 4350.3 Handbook (Change 4) there is a note on page 9-10 about not using the full 9-digit SSN on “email or other electronic communications”. Do you have any industry clarification on ...
Q&A: Can Child Care be Paid to a Relative?
Question: Can a tenant pay a family member and count that as a childcare expense, and get a deduction for it? How does a person prove that a family member is not available to care for the children? ...
Q&A: Verifying Eligibility
Question: I have always been told that an application could not be rejected before ALL information had been verified. I have searched the 4350.3 to see if there is still a requirement that all infor ...
Q&A: Utility Checks as Repayment Agreement Payments?
Question: I have a tenant who has a Repayment Agreement, and should be paying $5 a month on it. This tenant gets a utility reimbursement check every month for $37. Sometimes he tells me he doesn’t ...
Q&A: Minor Students
Question: Do I need to verify student status on minors? Our compliance department states that we do need to know if minors are attending school. It is on our AR questionnaire and on our student verifi ...
Q&A: EIV and Power of Attorney
Question: If a person has a power of attorney to address all financial issues, can that person see someone else’s EIV information?
Q&A: Organic Food
Question: We have a resident whose doctor is stating they should eat only organic food instead of regular food due to a medical condition. From my investigation, organic food costs 10% - 30% more tha ...
Q&A: When Must Tenants be Notified of Upcoming Utility Allowance Changes?
Question: A family moves in on October 14th. On October 1, a decrease in the Utility Allowance for November 1 was approved, which would make the tenant rent go up (and the assistance payment go down). ...