Q&A: Can’t Print Cyber-Awareness Certificate?
Question: I took the CyberAwareness course twice, and I couldn’t print out my certificate either time! All I got was a black screen. What can I do? ~ Amy in New York
TRACS Errors for Mixed Households with Prorated Assistance
ICAP Assistant Director, Linda Guyder, reported a TRACS programming error related to mixed households (those with both citizenship-eligible members and ineligible non-citizens). TRACS is miscalculatin ...