In the June 2015 issue of Practical Points, we included a question and answer regarding how to correct a move-out certification previously accepted by TRACS.  This is a revision to the original post that serves to clarify that retransmitting the full certification, in effect prior to the move-out, is not necessary for the revised move-out certification to be accepted.

Move-Out Question (revised 6/5/2015)

Question: I have a move-out for a tenant effective 2/15/2015 that was sent and accepted by TRACS. I recently discovered during a quality control audit that the actual move-out date was 1/15/2015. How do I correct this in TRACS? Ian- Indiana

Answer TRACS will accept corrected move-out transactions.  Simply submit the move-out transaction with the correct effective date of 1/15/2015. Mark this move-out transaction as a correction.